NetHome Plus Privacy policy

It’s really very important for us to protect your privacy. With this in mind, we’re providing this Privacy Policy to explain our practices regarding the collection, use and disclosure of information that we receive through the our Services.

Our Services allow you to use and connect to certain third party services, websites, devices and/or applications, and third parties may collect information through our Services. This Privacy Policy does not apply to any of these third-party services, devices and/or applications, even if they are accessible through our Services.

Collection and Use of Information

Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including your Account, if you are an Account holder), and to enable you to enjoy and easily navigate our Services.

Account Information. If you create an Account, we’ll collect certain information that can be used to identify you, such as your name, email address, and phone number. If you create an Account, we may also collect the type of device, device name, device status and the directives to control the device, and so on.

Connecting to Your Devices. Using our Services, you can connect to and use third party services, websites, devices, resources and/or application. When you do this, we’ll be able to access and collect your privacy settings for your account with your third party services, devices and/or application provider permit us to access. We never see or store your login credentials for your accounts with your third party services, websites, devices and/or application providers.

Information Sent by Your Mobile terminal. We collect certain information that your mobile terminal sends when you use our Services, like your unique device identifier, advertising identifiers, user settings, as well as mobile network information and information about your use of our Services. If you log in the APP and store your username and password for your Account in cloud, we will authenticate you by accessing your username and password for your Account in cloud.

Location Information. When you use our App, we may collect and store information about your location by converting your IP address into a rough geo-location or by accessing your mobile device’s GPS coordinates or coarse location if you enable location services on your device. We may use location information to improve and personalize our Services for you. If you do not want us to collect location information, you may disable that feature on your mobile device.

Information Collected Using Cookies and other Web Technologies. Like many website owners and operators, we use automated data collection tools such as Cookies and Web Beacons to collect certain information.

Information Related to Performance & Use of the Services. We monitor, and collect data about, the performance of our Services and how users (including you), including both Account holders and non-Account holders (either, a “User”) interact with and use our Services and the third party services, devices, websites, resources and/or applications accessible through our Services. Our servers automatically record this information, which we refer to as “Technical & Usage Data.” Technical & Usage Data may include information such as a User’s device hardware model, Internet Protocol (IP) address, browser type, App version, operating system and version, the services that a User was visiting before accessing our Services, the areas or features of our Services which a User viewed and the time spent on those areas or features, search terms, the links on our Services that a User clicked on and other statistics. We use Technical & Usage Data to administer the Services and to develop new products and services and we analyze (and may engage third parties to analyze) Technical & Usage Data to improve, customize and enhance our products and Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences. We may use the information we collect to find out what the uses want to do.

Information that We Share with Third Parties

Information Shared with Third Party Services, Device and/or Application Providers. For now, we haven’t shared any information to the third party services.

Information Shared with Our Services Providers. We may engage third-party services providers to work with us to administer and provide the Services. These third-party services providers have access to your account information only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your personal information for any other purpose.

Information You May Decide to Share. If you decide to publish your “flows” (two or more of your things that are connected together), your flows may be visible to others. In addition, to the extent you decide to connect with friends and family, we may invite them on your behalf to use the Services by email. To the extent your friends and/or family members elect to register to use the Services and agree to participate in your flows, we may notify you as they interact with your flows (e.g., you may receive a notification when your spouse leaves home). You may change these settings at any time.

Your Choices

We offer you choices regarding the collection, use and sharing of your information and we’ll respect the choices you make. Please note that if you decide not to provide us with the information that we request, you may not be able to access all of the features of the Services.

Modifying Your Information. If you want us to delete your PII and your Account, please contact us at with your request. We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.

The Security of Your Information

We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you from unauthorized access, use or disclosure. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.